PMxV – What You Missed In July

In July, we explored a simple but important idea. Transformation does not succeed because people are forced to participate. It succeeds when people believe in the change and willingly contribute to making it work. Here’s what you might have missed. AI Adoption Is Not A Technology ProblemAI adoption is often treated as a technology challenge. […]

The Compliance Trap

Last year, I worked with a company that wanted to accelerate the adoption of an internal AI tool. To make sure people used it, leadership introduced a simple rule; every employee had to ask three or four questions through the AI tool each month. Compliance with this rule was linked to bonus calculations.   From a […]

Why You Should Ignore Your Detractors

One of the most common mistakes leaders make at the beginning of a change initiative is spending time trying to convince detractors. They assume that if they can win over their loudest critics, the transformation will progress more smoothly. In reality, the scarcest resource at the start of a transformation is not budget or time.  […]

AI Adoption Is Not A Technology Problem

Most leaders think AI adoption is a technology challenge. They assume that if they choose the right platform and give people access to the tools, adoption will follow. But giving access does not necessarily increase adoption. AI adoption can be viewed as a success when people change how they work through leveraging the technology. And […]

PMxV – What You Missed In June

In June we explored the concept of buy-in. Many leaders assume that buy-in means agreement. Others believe they need everyone on board before they can begin. But transformation succeeds when people actively participate in making it happen. Here’s what you might have missed. 1. What Is Buy-In? Leaders often confuse compliance, endorsement and buy-in. But […]

You Don’t Need Everyone To Start A Transformation

One of the biggest mistakes leaders make is believing they need everyone on board before they can begin a transformation. They spend months making presentations and trying to convince every stakeholder in the organization. The result is often delay, frustration and lost momentum. But that’s not how change actually spreads. Research by social scientist Damon […]

False Alignment Creates Supporters, Not Champions

Most change makers and innovators spend a lot of time looking for support. They wrongly believe that getting support, particularly from senior executives, is enough to succeed.   The problem is that support alone doesn’t create momentum. A recent Harvard Business Review article introduced the idea of the False Alignment Trap – the tendency for leadership […]

What Is Buy-In? 

Getting buy-in is one of the toughest parts of driving change in any organization.Too often, leaders confuse compliance or endorsement with real commitment. But true buy-in has two parts: If you only have one of these and not the other, you don’t have buy-in. If a stakeholder is positive on both dimensions they are a […]

PMxV – What You Missed In May

In May we explored a simple but important idea; transformation is not an individual act of brilliance. It is a social process. Too many change efforts fail because leaders focus only on strategy, urgency and ideas, while underestimating the role of relationships, trust and collective participation. Sustainable momentum emerges when people move together. Here’s what […]

The Four Personas Of Change Leadership

There has been a lot of debate about which leadership style is better for driving change – the charismatic outsider or the humble insider? Organizational psychology suggests the answer is neither. Or more accurately, both styles can work, but for very different reasons. This debate sits at the heart of the contingency approach to leadership. […]

Book Tendayi

There are four principal ways that Tendayi Viki engages with organizations. As a consultant, an advisor, a speaker and workshop facilitator. In each case, approaches and format are customized to the needs of clients.